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KEY MANAGEMENT COURSES |
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LEADERSHIP PROGRAMME
This programme is designed to
unable participants to distinguish
between the functions and goals
of leadership and management skills
and thus be an effective leader
with in their work environment. |
Target audiences:
• Middle level Managers, supervisors and team leaders |
| Duration: 16 hours |
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NEGOTIATION & CONFLICT RESOLUTION
This programme is designed to equip participants with the skills required to negotiate, influence and win collaboratively with venders and clients. They will be able to identify their own personnel negotiation style, negotiate in different situations and learn to achieve win – win negotiation outcomes through effective strategies tactics of resolving conflict. |
Target audiences:
• All those
involved in business, managerial
and other kinds of negotiations |
| Duration: 16 hours |
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TEAM WORK & BUILDING
This programme will enhance the team working as well as the team building skills of the participants, such that on completion of training they will be able to demonstrate behaviors required for creating and maintaining a productive and harmonious work environment. They will also learn strategies for motivation, energizing and developing work team. |
Target audiences:
• From
frontline to the boardroom, all
those who work in teams, be it
a follower or leader. The programme
can be adapted for specific requirements
of the audience |
| Duration: 16 hours |
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QUALITY COMMUNICATION FOR MANAGERS
This programme is designed to equip the managers with effective and quality communication techniques and methods such that on completion of training they are able to demonstrate effective persuasive and are able to influence other people’s opinions / behaviors. |
Target audiences:
• Managers,
supervisors, team leaders, project
managers, etc. who have subordinates
reporting to them and are responsible
for enchancing all their communication
channels within the organizations |
| Duration: 16 hours |
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COACHING FOR RESULTS
This programme has been designed to develop and extend skills when coaching and mentoring others. Coaching is positioned as a key part of leadership/supervisory capacity and performance improvement. The participants are provided with an opportunity to practice those skills in an interactive and professional setting. |
Target audiences:
• Managers,
Supervisors, Team Leaders who
wish to enchance their coaching
skills as well as enhance the
competency pool of their teams |
| Duration: 16 hours |
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TIME MANAGEMENT & DELEGATION
This programme will enable the participants to be able to identify and discuss the causes for and outcomes of their ineffective use of time. It will also enable them to prioritize tasks, eliminate / reduce time wasters or robbers and learn how delegation can improve their time utilization. |
Target audiences:
• Supervisors
and supervisors who wish to improve
their ability to cope with pressures
at work |
| Duration: 16 hours |
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SUPERVISORY SKILLS PROGRAMME
This programme focuses on identifying supervisors / managers strengths and weakness as leaders. The participants are provided with individual, in depth feedback to enhance personal effectiveness in a highly interactive learning environment that aids skills development. The programme will cover role of supervisor as a motivator, team builder and effective communicator. In addition it also includes problem solving and conflict resolution strategies, effective time management techniques to improve their effectiveness at work. |
Target audiences:
• Supervisors,
Managers, Team Leaders and Staff
who are capable of being developed
as Supervisors |
| Duration: 24 - 32 hours |
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PRESENTATION
SKILLS & MANAGEMENT
This programme will address various
aspects of presentation skills
and management such as research
& preparation, organization
structure, different methods of
delivery. The participants will
prepare and deliver a presentation
and will give and receive feedback
on it, with professionalism and
confidence. They will also learn
to deliver presentations with
optimal use of time, resources,
voice, dress, body language and
audiovisual support. |
Target audiences:
• Individuals who are required to conduct high impact presentations whether internally within an organization or externally to customers |
| Duration: 24 - 32 hours |
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INTRODUCTION TO MARKETING
The overall aim of this course is to introduce participants to skills, knowledge and attitudes that will help them to analyze and assess their current marketing practice. It emphasizes on basic concept, purpose and benefits of marketing and introduces the various aspects of the marketing process. |
Target audiences:
• Aimed
at all staff and managers who
need a broaden their knowledge,
skills & attitudes related
to marketing |
| Duration: 24 hours |
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MANAGEMENT DEVELOPMENT PROGRAMME
This programme aims at preparing
the staff for potential career
advancement. It consists of series
of modules designed to develop
the capabilities of staff and
also provide a step by step approach
to take up the additional duties
and responsibilities that form
a part of Supervisors / Managers
role. |
Target audiences:
• Aimed
at all staff that can be groomed
for potential career advancement |
| Duration: varies, depending on the modules |
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MOTIVATION & FEEDBACK
This programme is designed to develop the managers as well as supervisors, such that on completion of training they can effectively motivate their staff and in addition provide effective feedback to enhance the overall performance and productivity of their staff. |
Target audiences:
• Managers,
supervisors and team leaders who
wish to enhance their motivational
as well as performance levels
of their teams |
| Duration: 16 hours |
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